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(704) 594-1232
(704) 594-1232anthony@washlaunchgroup.com

Operations consulting and turnaround for car wash operators

We work with single-site and multi-site operators to fix underperforming washes, build operational discipline, and recover the margin most operators leave on the table. Built on 18 years of running washes.

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Vacuum row and tunnel building.

What you get

  • Operational diagnostic built on real operating data.
  • Membership program rebuild. Pricing, churn, conversion at the pay station.
  • Labor, chemistry and utility benchmarking against industry-leading operators.
  • Equipment optimization. Uptime, throughput, maintenance discipline.
  • POS and reporting setup. Actually visible operational data, not transaction summaries.

How we do it

  1. Operational diagnostic

    We pull 24 months of POS data, walk every site, and benchmark your operation against industry-leading multi-site portfolios. We tell you exactly where the margin is leaking.

  2. Membership program audit

    Penetration, ARPM, churn, conversion funnel at the pay station. Most washes lose more margin to a leaky pay station funnel than to anything else. We fix the funnel.

  3. Cost structure rebuild

    Labor scheduling, chemistry usage, utility consumption, maintenance discipline. Concrete targets and crew accountability, not consultant recommendations that sit in a binder.

  4. Equipment and uptime

    Equipment optimization, preventive maintenance schedule, parts inventory standards. We've been the operator getting the call at 6am, we know what crews actually need to keep the wash running.

  5. Implementation and accountability

    90-day implementation plan with weekly check-ins. We don't write reports and leave. We implement alongside your team until the numbers move.

Deliverables

  • 30-day operational diagnostic and scorecard
  • Membership program rebuild (pricing, churn, conversion)
  • Labor model and scheduling discipline
  • Chemistry usage targets and dilution audit
  • Maintenance program and parts inventory standards
  • POS and reporting configuration
  • 90-day implementation plan with weekly check-ins

Questions

What size operation do you work with?

Single-site operators up through multi-site portfolios 20+ locations. Engagement model flexes to portfolio size.

What's a realistic improvement in operating margin?

It depends on starting point. Underperforming sites with 32 to 38% EBITDA margin can typically reach 42 to 48% within 6 to 9 months. Strong sites already at 45%+ have less room. See our membership economics article for the math.

Do you work on-site or remotely?

Both. Initial diagnostic typically requires 2 to 3 site visits. Implementation happens through weekly check-ins, monthly site visits, and data review. We're available on-site when issues warrant it.

Can you train our existing GM and crew?

Yes. Most of our operational engagements include crew training and GM development as core deliverables. We don't believe in dependency, we want you running the operation without us within 12 months.

What's your fee structure?

Monthly retainer for ongoing engagements, fixed-fee for diagnostics. Structured to align our incentives with operating improvement.